This Website Privacy Policy explains how McKenzie Psychology (“the Clinic”) collects, uses, and protects personal information obtained through our website. It applies only to online interactions. It does not replace the Clinic’s full Privacy Policy, which applies to clinical services and can be accessed at www.mckenziepsychology.ca.
1. Information We Collect Through the Website
We may collect:
- Personal information you voluntarily provide (e.g., name, phone number, email) through forms or inquiries
- Inquiry stage information, which becomes PHI if you disclose symptoms or mental health details
- Technical information collected through cookies or similar technologies, including browser type, IP address, pages visited, and time spent on the site
We do not collect clinical information unless you voluntarily submit it.
2. Use of Cookies
Our website uses cookies to:
- Analyze website traffic and usage patterns
- Improve functionality and user experience
- Support navigation and performance
Cookies identify your browser, not you personally. You may disable cookies through your browser settings, although some features of our website may not work as intended.
3. How We Use Website Information
We use website collected information to:
- Respond to inquiries
- Provide information about Clinic services
- Improve website performance and security
- Understand how users engage with our site
We do not sell or trade personal information and do not use website information for advertising or marketing.
4. Third Party Service Providers
Our website may be supported by trusted third party providers for hosting, analytics, or security. These providers may access limited personal information solely to perform contracted services and must comply with privacy and security requirements.
5. External Links
Our website may contain links to external websites. The Clinic is not responsible for the privacy practices or content of third party sites. We encourage users to review the privacy policies of any external websites they visit.
6. Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information collected through our website. However, no method of internet transmission is entirely secure.
7. Contact
If you have questions about this Website Privacy Policy, please contact: info@mckenziepsychology.ca
